HiEnd Accents builds for both ends of the market

HiEnd Accents builds for both ends of the market

DALLAS – HiEnd Accents is seeing a widening divide in how shoppers are spending on home, one that is shaping both its product development and holiday strategy.

“Consumers are shopping with more intent than they have in years,” Jonathan He, president, told HTT. “Some are trading down and looking for good design and good quality at a lower opening price. Others are spending up and want something they cannot find anywhere else. Both ends are strong. The middle is what seems to be thinning out.”

Serving those two ends doesn’t mean developing entirely different fashion stories. Instead, HiEnd Accents is varying materials and pricing while maintaining a consistent design point of view. “What changes is the material and the price, not the ambition of the design,” He said.

At opening price points, the challenge is deciding where to trim costs without compromising the elements that matter most. There are limits to where those savings can come from. “We have a floor on materials that we will not go under. The design does not move at all, because the design is where most of the market gives up first,” he said.

At the premium end, better materials are only part of the equation because those customers want designs they have not seen before. Stetson Home illustrates that direction with genuine suede, leather and cashmere. Paseo Road takes another route through designer partnerships, including Moon Rein with Christi Proctor Hurst and an upcoming collection with Max Humphrey.

For holiday, the strategy shifts from what retailers buy to how much they need to commit to upfront. “The opportunity is that bedding has become the fastest, most affordable way to change a room, and consumers are changing rooms instead of changing houses,” He said. “Retailers are planning conservatively this year, and that works in our favor.”

With inventory stocked in Dallas and orders shipping within 48 hours, HiEnd Accents is positioning replenishment as an alternative to heavier advance buys. “When open-to-buy is tight, it goes to vendors who can ship tomorrow,” He said. “A retailer can chase a winner in December instead of guessing at it in August.”

Cost remains the other side of the holiday equation. Although tariffs came down from their 2025 high this year, raw materials and freight moved the other way, so the net has not changed much,” he said. “Our job is to absorb that rather than pass it down the line.”

That puts added emphasis on sourcing and operating efficiencies as HiEnd Accents works to contain costs. “Twenty years of supplier relationships and the volume we run through Dallas are what make that possible.”